Privacy Policy

This policy explains how Kay James Enterprises LLC ("we," "us," or "our") handles information connected to this website, kayjamesenterprises.com, and to emails you send us.

Our apps have their own policies

Each app we publish, including Pond to Pro, has its own privacy policy that explains what that app collects and how it is used. You can find it inside the app and on its App Store listing. If an app's policy and this one differ, the app's policy controls for that app.

Information we collect

• Information you send us. If you email us, we receive your email address, your name if you include it, and whatever you write.
• Basic technical information. Like most websites, our hosting provider automatically records standard server logs, such as IP address, browser type, pages visited, and the date and time of the visit.

This website does not use cookies or advertising trackers, does not track you across other sites, and does not ask you to create an account.

How we use information

• To answer your questions and provide app support
• To keep the website secure and working properly
• To meet legal obligations

How we share information

We do not sell your personal information, and we do not share it for targeted advertising. We share information only with service providers that help us run this website and our email (for example, hosting and email providers), when required by law, or as part of a merger, sale, or transfer of our business.

How long we keep information

We keep support emails as long as needed to resolve your request and maintain a reasonable record of it. Server logs are kept for the period set by our hosting provider.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them through it. If you believe a child has sent us personal information, contact us and we will delete it.

Your choices

You can ask us to tell you what personal information we have about you, to correct it, or to delete it by emailing us at the address below. Depending on where you live, you may have additional rights under local law, and we will honor requests as the law requires.

Security

We use reasonable measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

If we update this policy, we will post the new version here and change the effective date above.

Contact us

Kay James Enterprises LLC
Plano, Texas, USA
support@kayjamesenterprises.com